Accommodation

Accommodation has been reserved on behalf of conference delegates at Rydges South Bank, Mantra Southbank, Arise Arena, Ibis Styles and Hyatt Regency Brisbane until Friday 5 August 2022.

Accommodation can be booked between 9-11 September 2022, will be allocated in order of receipt of bookings and is subject to availability. To secure the conference accommodation rates, bookings should be made online as part of the registration process.

Please notify your request for changes or cancellation directly to the Conference Secretariat. Each accommodation venue has its own cancellation policy, ranging from a one night cancellation fee to 100% cancellation fee depending on the date of cancellation. Please ensure you understand the cancellation policy for the accommodation venue you are booking.

Upon booking accommodation, please indicate your estimated time of arrival. If you wish to check-in before the official check-in time, it is recommended that you book and pay for the room for the evening prior to your arrival. Failure to advise your arrival time if arriving after 18:00 may mean that your room will be released and you will be charged a no-show fee.

If you wish to extend your stay prior to or following the conference, please specify your requirements in the ‘additional nights required’ field during the accommodation booking process. Availability and rates will be checked with the accommodation venue before your reservation is fully confirmed.

Please note that a valid credit card is required at the time of booking to guarantee your room with the hotel. A wide range of credit cards are available for accommodation payment, based on your accommodation venue. Please ensure you are familiar with your hotel’s payment policy (outlined below).

Properties and rates

Room rates are in Australian dollars (AUD).

HotelRoom typeBedding configurationRoom rate
(per night)
Breakfast rate
(per day)
Rydges
South Bank
Queen room1 Queen$229.00$35 per person
Mantra
South Bank
Studio apartment1 King$239.00$22 per person
Arise ArenaOne bedroom apartment1 Queen$159.00n/a
Ibis StylesStandard queen
– city view
1 Queen$139.00$20 per person
Hyatt Regency BrisbaneStandard queen1 Queen$230.00$39 per person

Rydges South Bank
9 Glenelg Street, South Brisbane

Rydges South Bank is conveniently located beside the Brisbane Convention & Exhibition Centre, joined by a walkway. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. The hotel features 3 restaurants, an outdoor pool and a fitness centre and a bar/lounge, a poolside bar and a coffee shop/café are on-site.

Check-in is available from 2.00pm onwards. Check-out is prior to 10.00am.

Payment

The Hotel will charge 80% accommodation fees 30 days prior to arrival. The remaining balance will be taken 14 days prior to arrival.

A service fee of 1.5% will be charged for all payments made using a credit or debit card.

Cancellation policy

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Bookings cancelled up to 30 days prior to arrival: No penalty applies

Bookings cancelled between 30 to 14 days prior to arrival: Cancellation fee equal to 1 night for every confirmed booking cancelled will apply

Bookings cancelled within 14 days of arrival: All rooms cancelled or no shows will be charged at the agreed rate for number of nights cancelled

Car Parking

Onsite, undercover valet parking available for $45 per night

Internet

The hotel provides complimentary Wi-Fi to all guests.

Mantra South Bank
161 Grey Street, South Bank

Mantra South Bank offers prime position being adjacent to the Brisbane Convention & Exhibition Centre. It is located within one of Brisbane’s leading cultural precincts, only a few minutes’ walk to QPAC, QAGOMA and South Bank Parklands. Facilities include an onsite restaurant, 20 metre heated lap pool, spa and fully equipped gymnasium.

Check-in is available from 2.00pm onwards. Check-out is prior to 10.00am.

Payment

The full balance of accommodation is to be paid upon check-in. All incidental charges incurred during your stay must be settled upon check-out.

All credit card payments will incur a surcharge:

MasterCard 1.1% | Visa 1.25% | Amex 3.35% | Diners /JCB 3.5% | Union Pay 2%

Cancellation policy

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Any cancellations made between 30/06/2022 and 06/07/2022 will incur a cancellation fee if the booking is for three nights or less; one night cancellation fee will be charged. If the booking is for four nights or more; two nights fee will be charged.  Cancellations within 7 days prior to arrival and no shows will be charged 100% cancellation fee.

Any cancellation fee will automatically be charged to the credit card provided for room guarantee. No show guests will be charged 100% cancellation fee for each no-show accommodation room.

Car Parking

Onsite car parking is available for $40 per vehicle, per day

Internet

The hotel provides complimentary Wi-Fi to all guests.

Arise Arena Apartments
9 Edmondstone Street, South Bank

At Arise Arena you’ll be a short stroll to the Brisbane Convention & Exhibition Centre. Each modern apartment is soundproofed, fully self-contained and features free Wi-Fi, a separate lounge area, full chefs’ kitchen, laundry facilities and a private balcony. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Check-in is available from 2.00pm onwards. Check-out is prior to 10.00am.

Payment

One night deposit will be charged at 30 days prior to arrival. The final balance of accommodation is to be paid upon check-in. All incidental charges incurred during your stay must be settled upon check-out.

Cancellation policy

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

No fee for any cancellations or amendments made 14 days prior to arrival. Reservation amendments can be made for arrival & departure dates however may incur a fee if within cancellation period.  If there is a cancellation within 14 days a fee of one nights’ accommodation is payable per room cancelled. No shows will be charged a 100% cancellation fee.

Car Parking

Complimentary for one vehicle per apartment.

Internet

The hotel provides complimentary Wi-Fi to all guests.

Ibis Styles
40 Elizabeth Street, Brisbane City

This property is perfect for the budget or student traveller. Located across the river in Brisbane’s CBD, the Ibis Styles offers magnificent views of the Brisbane River and the South Bank cultural district.

Check-in is available from 2.00pm onwards. Check-out is prior to 11.00am.

Payment

The hotel will charge one night deposit  to the delegate’s credit card at 30 days prior. The remaining balance is to be settled at check-in.

A credit card transaction fee, currently 1.3%, will be incurred by any credit card payments.

Cancellation policy

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Any cancellations within 14 days prior to arrival a 100% cancellation penalty equal to the total value of the accommodation is applicable. Any no shows will incur a 100% cancellation charge.

Hotel requires a security pre-authorisation of $50.00 per room from a credit card or a $100.00 cash deposit per room, per night from all guests checking into the hotel. Upon check out, any unused portion of the cash will be refunded to the guest and credit card pre-authorisations returned to the credit card (may take up to five [5] business days).

Car Parking

Parking in Myer Center: AUD 38 Sunday to Thursday and AUD 20 Friday and Saturday (one entry / exit).

Internet

The hotel provides complimentary Wi-Fi to all guests.

Hyatt Regency Brisbane
33 Burnett Lane, Brisbane City

This 5-star hotel is located adjacent to the Queen Street Mall in Brisbane’s Central Business District (CBD), Hyatt Regency Brisbane is a haven of relaxation for the business or leisure traveler. The hotel features 292 guestrooms, dining experiences, flexible meeting space, plus a rooftop infinity pool with bar and lounge.

Check-in is available from 3.00pm onwards. Check-out is prior to 11.00am.

Payment

One night deposit will be charged to the delegate’s credit card at 30 days prior to arrival. The final balance of accommodation is to be paid upon check-in. All incidental charges incurred during your stay must be settled upon check-out.

Should you wish to pay by credit card, a surcharge of 1.5% will apply at the time of transaction. The hotel currently accepts Visa, MasterCard, and Amex.

Cancellation policy

Cancellations must be advised in writing via email to traumaconf@expertevents.com.au.

Within 30 days prior to arrival a 100% cancellation fee will be applicable.

Car Parking

Valet parking is available at the hotel at $60.00 per car, per day

Internet

The hotel provides complimentary Wi-Fi to all guests.